Welcome to Chatterboks Speech Therapy, P.C.

kristin@chatterboksst.com phone: 541 913 4740

BUSINESS FAQs

What areas do you serve?

Chatterboks Speech Therapy is currently accepting clients in Salem and the surrounding areas.

How often do you see clients?

  • Insurance treatment sessions are for 60 minutes each. Depending on the number of allowed visits and family circumstances, sessions can be 1 or 2 times per week, or alternating weeks. areas.

  • Length of treatment varies greatly depending on the child and his/her needs. Children are usually seen for at least three months following evaluation and determination of needs.

  • Private pay clients have more flexibility with treatment session length and frequency and is determined on a case by case basis.

How do you handle insurance and billing?

  • We are contracted providers with Providence, Regence/BCBS, ODS/Moda Health, HealthNet of Oregon, and Pacific Source, and Tri-Care West. Depending on the insurance coverage, out-of-network benefits can be utilized for Aetna, Cigna or other insurance companies.

  • Chatterboks Speech Therapy is not associated with Oregon Health Plan or Keizer Permanente. Oregon Health Plan and Keizer Permanente do not work with any out-of-network providers so we cannot bill them for any services we provide.

  •  Chatterboks Speech Therapy handles submissions for insurance claims. We verify benefits prior to the first scheduled session and submit for referral or prescription documentation from doctors when needed.

  • Billing for deductibles and copays is handled on a monthly basis. Invoices are paper mailed through our billing service, Heritage Billing Service, by the 10th of the month following services. Payment is greatly appreciated within 2 weeks of receipt of your bill. Payment can be made by cash, check (made out to Chatterboks Speech Therapy) or credit card (VISA, Mastercard, Discover).



How are Chatterboks Speech Therapy and
   Optimal Therapy for Kids connected?

Optimal Therapy for Kids is contracted with Chatterboks Speech Therapy to provide physical and occupational therapy services in the same in-home fashion that our speech therapists provide. All billing and payments are handled by Chatterboks Speech Therapy.

Who do I contact about new services?

If you are interested in speech therapy (or multiple disciplines), please contact Kristin Wells at 541-913-4740.

If you are interested in physical or occupational therapy, please contact Sascha Gervais at 503-453-6335.