Welcome to Chatterboks Speech Therapy, P.C.

kristin@chatterboksst.com phone: 541 913 4740

BUSINESS FAQs

What areas do you serve?

Chatterboks Speech Therapy and Optimal Therapy for Kids are currently accepting clients in Salem and the surrounding areas.

How do you handle insurance and billing?

We are contracted providers with Regence/BCBS, ODS/Moda Health, HealthNet of Oregon, Providence, and Pacific Source/Healthy Kids. Depending on the insurance coverage, out-of-network benefits can be utilized for Lifewise, Aetna, Cigna or other insurance companies.

Chatterboks Speech Therapy is not associated with Oregon Health Plan, Tri-Care, or Keizer Permanente. These companies do not work with any out-of-network providers.

Chatterboks Speech Therapy handles submissions for insurance claims. We verify benefits prior to the first scheduled session and submit for referral or prescription documentation from doctors when needed. For families with United Health Care, we provide families with the documentation needed to submit on their own and collect the full amount for visits directly from the family.

Billing for deductibles and copays is handled on a monthly basis. Invoices are paper mailed through our billing service, Heritage Billing Service, by the 15th of the month following services. Payment is greatly appreciated within 2 weeks of receipt of your bill. Payment can be made by cash, check and credit cards (VISA, Mastercard, Discover only).

What is your hourly rate?

Treatment rates generally follow medical reimbursement rates for speech/language therapy. Please call or email for current rates.